On the day of arrival, the holiday apartments will be ready for occupancy from 3:00 PM after thorough cleaning. An earlier check-in or later check-out is possible in exceptional cases and upon prior arrangement. If you plan to arrive after 8:00 PM, please inform us. On the day of departure, we kindly ask you to vacate the apartments by 9:30 AM.

In case of late arrival or early departure, the booked days will be charged.

We are happy to provide cribs, high chairs, or bed rails for normal beds. Please specify your requests during the booking.

In our holiday house, you have the opportunity to vacation with your pet. Please inform us during the booking about the type of pet you will be bringing. Note that, depending on the size, we charge €5.00 to €15.00 per day (excluding food and basket) for your four-legged companion. Furthermore, we reserve the right to separately bill any damages caused upon departure.

Please note that our holiday apartments are non-smoking.

The booking becomes binding and payable after receiving a booking confirmation and payment of the deposit (booking security). To confirm your booking, we ask for a deposit of approx. 25% of the agreed price. We will provide you with our bank details upon booking.

You can conveniently transfer the agreed-upon price (minus the deposit) to our account a few days before the start of your trip. We also accept cash payments, but according to Italian law, only amounts under €5,000.00.

In terms of consumer protection law, unfortunately, you do not have the right to cancel. Nevertheless, we grant you the following cancellation conditions:

Cancellation conditions according to Art. 1382 Civil Code:

• The reservation can be canceled without paying a cancellation fee up to 3 months before the arrival date; the deposit will be refunded, minus 10% processing fees.
• If canceled up to 30 days before the arrival date, we retain the deposit.
• In case of cancellation within the last 30 days before the arrival date, you pay 50% of the agreed total price.
• In case of no-show, late arrival, or early departure, we charge 100% of the booked stay.
• Already paid booking securities are included in the cancellation fee.
• If we manage to rent the holiday apartment to someone else for the entire booked period within 3 months of cancellation, we waive the aforementioned cancellation fees and refund the booking security with a deduction of a processing fee of €30.00.

We recommend taking out the "Roter Hahn Travel Cancellation Insurance" when booking your stay. This can cover cancellation fees, allowing you to look forward to your vacation without worries.

We expressly refer to the legal provisions Art. 45-67 of the Italian Consumer Protection Code GvD 206/2005.

Please report any damages to the furnishings or apartment equipment. We reserve the right to charge for any damages.

In accordance with Law No. 196/2003, we inform you that your data will be used and stored exclusively for processing your request and will not be disclosed or disseminated to third parties. Regarding data processing, you have all rights according to Article 7 of Law No. 196/2003. The data controller is Mutschlechner Paul-Peter.

We strive to provide accurate and complete information on this website. However, we do not assume any liability or guarantee for the timeliness, accuracy, and completeness of the provided information. We reserve the right to make changes or additions to the provided information without prior notice. The respective offer or booking confirmation is binding. Despite careful content control, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content.